Shipping policy

Shipping

Kidacupemewegz
Zuhra Flint
Feuerstelleweg 7, 24103 Kiel, Germany
Email: info@kidacupemewegz.store
Phone: +49 431 7042960

We ship from Germany across Germany, the rest of Europe and worldwide. The exact rate is shown at checkout before you pay, based on the weight of your order.

Grill huts

Grill huts are large, heavy timber buildings delivered in sections on a pallet or dedicated vehicle needing clear access; grill units, flues and accessories ship by pallet or parcel. Delivery is kerbside: the carrier brings it to the nearest accessible point, not built. A competent installer sets the hut on a firm, level, non-combustible base, assembles it and fits the central grill and flue with its spark arrestor. Grates, irons, ash tools, gloves and cushions ship by parcel.

Times

Orders leave us within 1–3 business days. Delivery typically takes 2–5 business days within Germany, 4–10 business days to the rest of Europe and 7–20 business days further afield. Pallet shipments are booked with a freight carrier who calls ahead; allow 5–15 business days.

Customs

Goods are dispatched from Germany. For deliveries outside the EU, any import duty, VAT or clearance fee in the destination country is payable by the recipient.

Damage in transit

Check the packaging before you sign for it, note any damage on the carrier's paperwork and photograph it — that is what makes a claim straightforward.